What is Polymer Clay?

Polymer is PVC in clay form which comes in various color shades. The one we use for our jewelry is imported from the U.S.

Is the jewelry fragile?

Polymer clay as a material is quiet sturdy and we take special care to make pieces that are durable. However, there might be certain cases wherein the jewelry might get damaged during transit (1 out 100 pieces) or due to rough handling.

Can the damage caused during transit be repaired?

Yes! 90% of the damages caused during transit can be repaired. Please feel free to let us know about any assistance required on the same at info@triptiexclusive.com

Which courier services do we use?

We send all the orders via one of the following courier services :
Professional Courier
Trackon Courier
Shree Anjani Courier

Are there any special care instructions for the jewelry?

Please follow these simple procedures to preserve your jewelry :-
Do not apply perfume/water directly to the jewelry
Keep away from fire and heat
Please keep the piece separately (not with other jewelry) in the provided box only.

What are the payment options available ?

We accept the following payment options :-
Indian Debit/Credit cards
We accept payments via all the Indian VISA / MASTER CARD / AMEX credit cards
We accept payments via all the Indian VISA / MASTER CARD / MAESTRO debit cards
Net Banking (India only)
Bank Transfers/Cash Deposit (India and International)

For International Shipping, Please deposit/transfer an additional 1500 INR for shipping.

You can deposit cash in our bank account or do NEFT transfer using the bank details below :

Account Holder – Mrs Tripti Goel
Bank – Axis Bank
Account Number – 913010026719292
Branch – Civil Lines, Kanpur
IFSC Code – UTIB0000133
Bank Code – 133
Account Type – Savings

Please email the acknowledgement/deposit receipt copy of your payment to info@triptiexclusive.com
We will revert in 24 hours confirming the payment
Incase of any other assistance required for making the payment, please write an email to info@triptiexclusive.com
Incase of any other question, please write to us at info@triptiexclusive.com

loremReturn Policy